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Claims Information

Below are the claims department phone numbers to many of the carriers we work with and who have 24 hour claims service. Please contact them directly and immediately regarding any situation, which may result in a loss or claim.

For Professional Liability and other carriers not listed below, please contact us Monday through Friday between 8am-5pm at 866-467-3627 (MT-AZ) as specific reporting procedures apply.

In the event of loss or damage to Covered Property, you should:

  1. Notify the police if a law may have been broken.
  2. Give the carrier prompt notice of the loss or damage. Include a description of the property involved.
  3. As soon as possible, give the carrier a description of how, when, and where the loss or damage occurred.
  4. Take all reasonable steps to protect the Covered Property from further damage, and keep a record of your expenses necessary to protect the Covered Property, for consideration in the settlement of the claim. This will not increase the Limit of Insurance.  Also, if feasible, set the damaged property aside and in the best possible order for examination.
  5. Attempt to photograph the loss as soon as possible and retain as proof for future examination.

Here is a partial list of our carriers to contact directly in the event of a claim:

Home and Auto Property and Liability Claims

  • ACE: 800-945-7461
  • Austin Mutual: 800-328-4628
  • Chubb: 800-252-4670
  • Fireman's Fund: 888-347-3428
  • Foremost: 800-435-7764
  • Hartford: 800-243-5860
  • Hartford Flood: 800-759-8656
  • Hartford Roadside Assistance: 800-322-7789
  • Hartford Glass: 800-893-8484
  • Progressive: 800-274-4499
  • Progressive: Roadside Assistance: 888-776-2778
  • RLI Insurance: 800-221-7917
  • Safeco: 800-332-3226
  • Safeco Roadside Assistance: 877-762-3101
  • Travelers: 800-252-4633

Business and Commercial Property and Liability Claims

  • Austin Mutual: 800-328-4628
  • C N A: 877-262-2727
  • Foremost / Zurich: 800-987-3373
  • Hartford: 800-327-3636
  • Travelers: 800-238-6225

For Professional Liability Claims, reporting requirements vary by carrier; therefore, please contact us between 8am-5pm (MT-AZ).

Claim Articles and Helpful Resources

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